📦Dispatch Times
We aim to dispatch all orders within 1–2 working days of payment confirmation. You'll receive a dispatch confirmation email with your tracking number as soon as your order ships.
📬 Order before 2pm Mon–Fri and we'll aim to dispatch the same working day.
🇬🇧UK Delivery
| Option | Timeframe | Cost |
|---|---|---|
| Standard Tracked | 7–14 working days | £3.99 |
| Free Shipping | 7–14 working days | Free on orders over £40 |
All UK orders are fully tracked from dispatch to your doorstep. Your tracking link will be emailed to you on dispatch.
🌍International Delivery
| Region | Timeframe | Cost |
|---|---|---|
| Europe | 10–18 working days | Calculated at checkout |
| USA / Canada | 10–21 working days | Calculated at checkout |
| Rest of World | 14–25 working days | Calculated at checkout |
International orders may be subject to local customs duties and import fees. These are the responsibility of the recipient and are not covered by Momenta.
📍Order Tracking
Once your order has been dispatched, you'll receive an email with your tracking number. You can track your parcel at any time on our Track Order page.
❓What if my order is late?
Whilst we always aim to meet the above timelines, occasional delays can occur during busy periods or customs processing.
- UK orders not arrived after 21 days — please contact us
- International orders not arrived after 35 days — please contact us
We'll investigate immediately and issue a replacement or full refund if needed. Contact us here.